|
KidTime Personalized Books
Frequently Asked Questions
Q. What is a personalized children's book?
A. A personalized children's book is one that incorporates your
child's name and other information directly into the story and makes them
the star of the story. Your child's name is listed on every page of the
book. This will encourage your child to read the book over and over again.
By becoming the star of the story along with their favorite licensed cartoon
character, the children love the books. All kids like to see their name in
print. It also gets them excited about reading and learning, and it is an
excellent educational tool recognized by parents and teachers alike.
Q. What information do I need to provide to order a personalized
children's book?
A. All personalized books will automatically link to an order form,
listing all personalization fields.
Q. Are the books educational?
A. All of our books are educational as they promote reading and make
it fun. Children love to see their name in print and want to continually add
to their personalized book collection.
Q. What if an error was made in the book?
A. Please visit our Returns Page
for more information regarding our policies.
Q. How long will it take for my order to be delivered?
A. All orders are processed and shipped within 24-48 hours or less by
U.S. Priority Mail, unless otherwise specified. You will receive a delivery
confirmation number e-mailed directly to you by the U.S. Postal Service.
We have chosen priority mail to keep shipping costs to a minimal to you,
while at the same time providing a speedy delivery that is traceable.
Q. Do you have a secure server certificate for processing credit
card orders?
A. You can shop with confidence at our 100% SSL encrypted security
order forms Your personal information is never provided to third parties,
and we do not share your information with any other companies. For
more information on privacy, please read our PRIVACY STATEMENT.
Q.
Do I have to place my order online or can I mail one in?
A. If you prefer to mail in your order to us you can get a copy of the order
form below.
DOWNLOAD ORDER FORM (PDF Format)
Q. Which types of payment do you accept?
A. You can either pay by credit card, Visa, MasterCard,
Discover or Amex, or you can setup a PayPal account at your time of
purchase. We use PayPal because PayPal is a fast and secure way to
send payments through any website. Only PayPal will have your credit
information. No credit information will ever be sent to us directly to help
insure your privacy.
Q. What is your return policy?
A. Please visit our Returns Page for
more information regarding our policies.
Q. What if I have additional questions?
A. We welcome all questions! Please feel free to
contact us.
|