Help
The following is information for shopping and making purchases with KidTime
Personalized Books.
If you can't find your answer in our Help pages, you may choose to contact us from any of our webpages. The contact link can be found on the left menu area.
How to Order
First, select a book by clicking "Buy Now." This will take you to a
personalization page that will allow you to submit all of the child's
information needed to create a star! KidTime Personalized Books uses the
PayPal shopping cart to process all on-line payments. You can either pay by credit card, Visa,
MasterCard, Discover or Amex, or you can setup a PayPal account at your time of purchase. We use
PayPal because PayPal is a fast and secure way to send payments through any website. Only
PayPal will have your credit information. No credit information will ever be
sent to us directly to help insure your privacy. Please note, due to
the nature of the process of personalized books, you must order each book
SEPARATELY.
Problems or Changes on an Order
Need to find out your order status, or would like to make a change to an order? No problem! Please contact us and we will assist you with any order as quickly and efficiently as possible.
Please note, our book orders are usually processed the SAME DAY. If you
are unsure of the correct personalization, we suggest you wait until this is
available. Please see more in our returns page for details.
Shipping
KidTime Personalized books ships all books USPS PRIORITY MAIL with
Delivery Confirmation for a flat fee of only $5.00.
Need an Invoice?
After you make any purchase with KidTime you will receive a printable e-mail receipt. If you do not receive your receipt you can login to your
PayPal account and print out the receipt for your purchase.
Additional Questions?
We welcome your input. If you have any questions not covered on our help page or if you are interested in a custom order please contact us.
Returns
For any item returns please see our returns page for details.
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